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Medical Secretary/Patient Coordinator

December 1, 2021

We need a fulltime Medical Secretary/Patient Coordinator for our friendly team to support our surgeons at West Perth Oral & Maxillofacial Surgery.

About Us

We are Perth’s premier Oral and Maxillofacial Surgery co-located with Kings Park Day Hospital. We pride ourselves on providing caring and supportive patient care by our long- standing high performance team.

Tasks & responsibilities

  • Medical Secretarial support to our surgeons (Drs Kakulas, Ricciardo, Wan & Vujcich) in a full time capacity and their secretaries/coordinators during busy times and cover staff leave
  • Appointment and operative scheduling
  • Liaising with patients, hospital staff, anaesthetists, referrers
  • Patient invoicing & receipting (Medicare, DVA, Private Health Funds) and reconciliation
  • Supporting patient coordination/secretarial and surgical team in ensuring the practice operates seamlessly
  • Answering phones and patient enquiries
  • Providing patients with surgical estimates, booking procedures and coordinating post-op appointments
  • Creating and maintaining patient records in ‘Genie’ including linking referrals, X-rays, diagnostic reports and other related information to individual patients with a high level of accuracy
  • Data entry for all patient consultations to assist the team of three other notable surgeons in the practice

Benefits

  • Supportive, calm working environment
  • Small collaborative team
  • Earn $30-35 p/hr (commensurate to experience)
  • West Perth location

About you:

  • Prefer minimum of 12 month’s experience in a specialist reception/medical secretarial role
  • Strong communication and interpersonal skills with aptitude in building relationships
  • Empathetic and kind nature
  • Thrives on working in a team
  • Punctual and strong work ethic
  • Exemplary time management and organisational skills
  • Intermediate to advanced Microsoft Office Skills (Word, Excel, Outlook)
  • Ability to anticipate doctors needs and plan ahead
  • Positive and personable attitude with a willingness to learn
  • Medical terminology qualification
  • Familiarity with Genie Practice Management Program

If this sounds like a position that will suit you, please send your resume to practicemanager@wpoms.com.au

Applications will close as soon as suitable candidates have been selected